Terms and Conditions of Sale

Last updated: 28 July 2026

1. Seller identity

QuickVPN
Email: contact@quickvpn.fr
Website: quickvpn.fr

2. Purpose

These terms and conditions of sale govern the provision of the QuickVPN service, accessible through the quickvpn.fr website. The service is intended for consumers (individuals) for personal use only.

3. Service

QuickVPN provides a virtual private network (VPN) service based on the WireGuard protocol, hosted outside the European Union, with a guaranteed speed of 50 Mbps and unlimited traffic. No user activity is logged (zero logs).

The service is available on all WireGuard-compatible devices (Windows, macOS, Linux, iOS, Android). The number of simultaneous devices is not limited.

4. Subscription and pricing

The service is offered as a monthly subscription (€5 incl. VAT/month) or yearly (€49 incl. VAT/year). Payment is made by credit card or PayPal via Stripe. The subscription renews automatically at each due date.

Prices are shown including all taxes (20% VAT included). QuickVPN reserves the right to change its prices at any time, provided subscribers are informed 30 days before the renewal due date.

5. Payment terms

Payment is made online through the Stripe platform. Accepted payment methods are credit card and PayPal. The account is activated immediately after Stripe confirms the payment.

6. Withdrawal right

Under Article L221-28 of the French Consumer Code, the withdrawal right does not apply to digital services fully performed before the end of the 14-day withdrawal period. By creating an account and activating the service, you acknowledge that performance begins immediately and you expressly waive your withdrawal right.

Under Article D221-5 of the French Consumer Code, you may exercise your withdrawal right electronically from your customer area (dashboard) during the 14 days following the purchase, before the first activation of the service. After this period or after activation, no refund will be possible.

7. Cancellation

You can cancel your subscription at any time from your Stripe customer portal or by email to contact@quickvpn.fr. Cancellation takes effect at the end of the current period. No partial refund is made for periods already started.

In case of non-payment (failed charge), access to the service is suspended immediately. If the payment is not settled within 30 days, the account is permanently deleted.

8. Legal guarantees

Under Articles L217-3 and following of the French Consumer Code, you benefit from the legal guarantee of conformity for a period of two years from the purchase. This guarantee entitles you to have the service brought into conformity free of charge.

You also benefit from the legal guarantee against hidden defects (Article 1641 of the French Civil Code) for two years from the discovery of the defect.

9. Liability

QuickVPN strives to guarantee a service availability of 99.5% on a monthly basis. QuickVPN cannot be held liable in the event of:

The VPN service must not be used for illegal activities. The subscriber is solely responsible for the use they make of the service.

10. Force majeure

QuickVPN cannot be held responsible for the non-performance of its obligations in the event of force majeure as defined by Article 1218 of the French Civil Code: an irresistible, unforeseeable and external event (natural disaster, pandemic, major third-party infrastructure failure, government decision, etc.).

11. Personal data

The processing of personal data is governed by our privacy policy. QuickVPN only collects the data necessary for the service: your email address for account creation and identification, and payment information processed exclusively by Stripe (no bank details are stored by QuickVPN).

QuickVPN keeps no connection data, no browsing history, no source IP addresses, no session timestamps. Under the GDPR, you have a right to access, rectify and delete your data. To exercise it: contact@quickvpn.fr.

12. Mediation

Under Articles L611-1 and following of the French Consumer Code, you have the right to refer to a consumer mediator for the amicable resolution of any dispute. Failing an amicable solution, you can contact the competent consumer mediator free of charge:

European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

13. Applicable law and jurisdiction

These terms and conditions of sale are governed by French law. Any dispute relating to their interpretation or performance falls under the jurisdiction of the competent French courts, subject to applicable consumer protection rules.

14. Contact

For any question, complaint or request for information: contact@quickvpn.fr